Privacy Policy

Who we are

H.H. Hoy Outdoor Living operates https://hhhoy.com. We are a residential landscape design and build company serving homeowners in the Triangle area of North Carolina.

Information we collect

We collect information you provide directly when you:

• Submit a consultation request form
• Contact us by phone or email
• Provide photographs of your property

This may include your name, address, phone number, email address, and project information.

We may also collect non-personal information automatically, such as browser type, pages visited, and general geographic location, through standard web analytics if analytics tools are enabled. We will update this policy to reflect any analytics tools in use.

How we use your information

We use your information to:

• Respond to your consultation request
• Evaluate your project and property
• Schedule and conduct consultations
• Communicate about your project
• Comply with legal obligations

We do not sell your personal information. We do not share it with third parties for marketing purposes.

Photographs and files

If you submit photographs of your property, those files are used solely to help us understand your project and prepare for the consultation. They are not shared publicly or used in marketing without your explicit written permission.

Data retention

We retain your information for as long as necessary to respond to your inquiry, complete any contracted work, and meet legal requirements. You may request deletion of your information at any time.

Your rights

You may request access to, correction of, or deletion of personal information we hold about you. To make a request, contact us using the information below.

California residents may have additional rights under the California Consumer Privacy Act (CCPA). Residents of the European Economic Area may have additional rights under the General Data Protection Regulation (GDPR).

Cookies

This website may use essential cookies required for basic site functionality. If we add analytics or third-party services that use cookies, we will update this policy and implement appropriate disclosures.

Third-party services

This website is hosted on Netlify. Form submissions are processed through Netlify's form handling service. Fonts are served by Google Fonts. These services have their own privacy policies. We are not responsible for the practices of third-party providers.

Contact

If you have questions about this policy or how we handle your information, please contact us through the consultation form. Contact details will be published when confirmed for production.

Changes to this policy

We may update this policy periodically. When we make material changes, we will update the date at the top of this page.